Web Chat Demo (Internal use only)
Chat with Customers
where they need you most
Chat with Customers
where they need you most
where they need you most
Web chat is available on your sites, pages, & anywhere you can add a script
Web chat is available on your sites, pages, & anywhere you can add a script
THE TLDR
Talk with leads & customers on the web, the moment
they need you.
Talk with leads & customers on the web, the moment
they need you.
they need you.
Chat from any page
Ontraport Sites, Pages, Dynamic Templates, Booking Pages, WordPress or any site where you can paste a script.
Answer instantly, any time of day
Chatbots reply in near real time with messages, quick-reply buttons, forms, and even booking pages... so a 2 a.m. visitor still gets what they need.
One Inbox for everything
Web chats sit alongside email and SMS. Assign, hand off between agents, and keep the whole history in one thread.
Never lose the thread
If a visitor leaves mid-chat, they get an email with the conversation... and replying to that email flows right back into the same chat.
Ontraport Sites, Pages, Dynamic Templates, Booking Pages, WordPress or any site where you can paste a script.
Answer instantly, any time of day
Chatbots reply in near real time with messages, quick-reply buttons, forms, and even booking pages... so a 2 a.m. visitor still gets what they need.
One Inbox for everything
Web chats sit alongside email and SMS. Assign, hand off between agents, and keep the whole history in one thread.
Never lose the thread
If a visitor leaves mid-chat, they get an email with the conversation... and replying to that email flows right back into the same chat.
LIVE SALES & SUPPORT
Manage convos with ease
Manage convos with ease
Automate greetings & self-help. Escalate only when someone needs more.
Automate greetings & self-help. Escalate only when someone needs more.
Brand the chat window to match your site; your logo, your colors, your header.
Choose the launcher style and position, write your own button text, and set a welcome message so every new visitor is greeted the second the window opens.
It works on mobile and tablets, supports image and file attachments, and updates you publish go live immediately.
Choose the launcher style and position, write your own button text, and set a welcome message so every new visitor is greeted the second the window opens.
It works on mobile and tablets, supports image and file attachments, and updates you publish go live immediately.
Chatbot replies aren't limited to text. Send rich messages with images and links, quick-reply buttons ("Sales," "Support"), forms that write answers straight into your CRM, and booking pages your visitors can schedule from without leaving the chat.
Build the flows with the same Ontraport automation you already know, triggered by things like a new chat starting, a button click, a form submission, time spent on a page, or visitor inactivity.
Route people differently by site, page, URL, or business hours. Responses are near-instant, so automated conversations feel like convos.
Build the flows with the same Ontraport automation you already know, triggered by things like a new chat starting, a button click, a form submission, time spent on a page, or visitor inactivity.
Route people differently by site, page, URL, or business hours. Responses are near-instant, so automated conversations feel like convos.
Web chats arrive in Inbox next to email and SMS, so nothing lives in a separate tool. Your team gets real-time chat with typing-speed delivery, agent-to-agent handoff, and a queue view where managers can see how many visitors are waiting and how long they've waited.
Availability schedules and business hours keep after-hours pings off your team's phones, and unanswered-chat notices flag conversations before a hot lead goes cold.
Need to dig deeper on an issue? One click turns a chat into a follow-up email conversation with the history attached.
Availability schedules and business hours keep after-hours pings off your team's phones, and unanswered-chat notices flag conversations before a hot lead goes cold.
Need to dig deeper on an issue? One click turns a chat into a follow-up email conversation with the history attached.
Try it live!
Try it live!
See web chat live in action on every page.
Click the button in the bottom right or even tie it to buttons like this one below.
See web chat live in action on every page.
Click the button in the bottom right or even tie it to buttons like this one below.
Click the button in the bottom right or even tie it to buttons like this one below.
Members & Portal demo
Members & Portal demo
Members can see personalized engagement messages when they are identified members.
Users can also create custom portals with access to Conversation messages which now includes web chats.
I created two very basic demo pages to show those experiences.
Use this UN / PW to login to the members area of this site.
Users can also create custom portals with access to Conversation messages which now includes web chats.
I created two very basic demo pages to show those experiences.
Use this UN / PW to login to the members area of this site.
- Username: william@officeautopilot.com
- Password: Test123$
Test the Inbox UX
Test the Inbox UX
This front end is just a demo to make it fast and easy to play around with the new web chat feature. However, the front end is only half the experience. Playing with Inbox is the other part.
Use these creds to login to the account connected to this site.
(No headers are needed to access this.)
Use these creds to login to the account connected to this site.
(No headers are needed to access this.)
- Account ID: 272432
- User: william+webchat@sendpepper.com
Internal Demo ONLY
This is a demo site only for the purposes of explaining and demonstrating the functionality of Ontraport's new Web Chat channel for Inbox.
DO NOT SHARE WITH CUSTOMERS PLEASE.
DO NOT SHARE WITH CUSTOMERS PLEASE.